Five Good Ideas about using human-centred design for social change

Episode 6 April 26, 2022 00:49:48
Five Good Ideas about using human-centred design for social change
Five Good Ideas Podcast
Five Good Ideas about using human-centred design for social change

Apr 26 2022 | 00:49:48

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Show Notes

In this session, originally recorded on March 29, 2022, we asked Nandita Bijur and Galen MacLusky to share the mindsets and principles that have helped their organization, Prosper Canada, introduce and integrate human-centred design into their projects.

 

Download the session handout at https://maytree.com/wp-content/uploads/5GI-Mar2022.pdf.

Five Good Ideas

  1. More poetry, less long-division
  2. Use design tools as a scaffold, not a checklist
  3. Start and end with people’s experience
  4. Focus on the “why’s” when creating together, not the “what’s”
  5. Use boundaries and constraints as creative springboards

Resources

About the presenters

Nandita Bijur
Nandita (she/her) is a senior officer at Prosper Canada, working with municipal and community partners to integrate financial empowerment into existing services. As a service designer who has worked with frontline organizations and governments, she is most energized by learning how to make complex systems accessible and understandable.

Galen MacLusky
Galen is responsible for managing Prosper Canada’s Technology-Enabled Financial Empowerment projects, including the Benefits wayfinder. Galen is passionate about working with community organizations to help build and scale new ideas that deepen their impact. The foundations of his work are approaches that help organizations engage with those who are impacted by their services and test new programs and services with minimal investment. He has ten years of experience as a service designer in the private, public, and non-profit sectors, as well as a Master’s Degree in Engineering, Design, and Innovation from Northwestern University.

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